Skip to main content
This site uses cookies to provide you with a greater user experience. By using Exceed LMS, you accept our use of cookies.
Google for Education
Applied Digital Skills
ChromeOS and Google for Education Partner Training Portal
All Topics

Module 8: Supporting the customer after the initial sale

  • By Chrome | OS & EDU Enablement Team
  • Published: May 27, 2025
  • Difficulty Beginner
  • Rating
    Average rating: 0 No reviews

By the end of this course, you will be able to:

  • Show customers how to open a Google Support request.

  • Position post-sale services to support the customer’s Chrome Enterprise Premium environment.

  • Understand the annual renewal process.

  • Position other Google related products and services.

Outline

Watch this video to learn how to show customers how to open a Google Support request, position post-sale services to support their Chrome Enterprise Premium environment, and understand the annual renewal process. We'll also cover how to position other relevant Google products and services.

Visit the Google Cloud Platform and review the technical support services guidelines linked below:

After watching the video and reviewing the technical support services guidelines, mark this module 'complete' by using the button below, then take the knowledge check below to assess your understanding of the content covered.